• Dra. Itziar Ramirez Garcia

Dra. Itziar Ramirez Garcia
Department of Tourism and Hospitality Management 
Universidad Ramon Llull
Via Augusta, 390
08017, Barcelona, Spain
+34 932 672 000.
+34 932 056 266.


Doctor of Philosophy (PhD), Psychology (2020, Ramon Llull University)
Master in Human Resources Management (2012, University of Westminster)
Bachelor in Business Administration (2007, The University of Birmingham)
Diploma in Tourism and Hotel Management (2005, Ramón Llull University)

Lecturer and researcher at IQS School of Management 2021-
Lecturer and professional development advisor at the School  of Tourism and Hospitality Management Sant Ignasi 2015-2021
Human Resources Manager, Shangri-La Hotel at the Shard, London 2012-2015
Human Resources Coordinator, Maybourne Hotel Group, London 2012
Cluster Recruiter Coordinator Hilton Barcelona & Hilton Diagonal Mar 2007-2011



Human Resources Management
Personal and professional skills in Tourism and Hotel Management
Services Encounters in Tourism and Hospitality



  • Psychology of organizations
    Organizational values



Ramirez Garcia, I., Del Cerro Ramón,S.Fonerlls Herrera, A. The Role of Work Motivation Based on Values in Employee’s Retention in the 21st Century. Management Studies.



Tourism Hospitality and Mobility